> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.drovio.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I received an unexpected email from your service

||| Please make sure that the email you received has been sent by [contact@drovio.com](mailto:contact@drovio.com) or [support@drovio.com](mailto:support@drovio.com). We never ask you for your password, send suspicious attachments or invite you to review/download any kind of documents. For your security, **you should never share your password or open/click on such attachments or links**. If you believe you have received a spam or phishing email, please don't reply to the sender and just mark the email as spam.

If you believe you have received an email from Drovio although you've never registered to our service, please reach out to us at support@drovio.com. We'll investigate and remove any of your data we might have. We may contact you during this investigation.