How to cancel my paid subscription
With Drovio, you can change the plan you've subscribed to at any time. Downgrading your paid subscription only requires a few clicks.
Only the team owner or a team admin can change the subscription.
Any change to the current plan will apply to all of the team members.
As a regular member of a team, the only thing you can do is leave the team, this will remove any paid subscription assigned to you from that team.
Head over to the Billing section of your Drovio profile.
Click on the Plan tab.
Go to the Basic plan and click on the Change to this plan button, then follow the on-screen instructions.
If you're the team owner and don't plan to use Drovio anymore, you can also dissolve your team on https://app.drovio.com/account/team (see "settings" tab). Note that if you personally had an active paid subscription, you'll then have to follow steps above.
Go to https://app.drovio.com/account/billing, you'll be able to see the number of active subscriptions for you and your team in addition to what you're being charged each billing period (month or year), if you're being charged at all.
What to know before cancelling my paid subscription?
If you are part of a team or a team owner
Only the team owner or a team admin can change the subscription.
Any change to the current plan will apply to all of the team members.
As a regular member of a team, the only thing you can do is leave the team, this will remove any paid subscription assigned to you from that team.
How to cancel my paid subscription?
Head over to the Billing section of your Drovio profile.
Click on the Plan tab.
Go to the Basic plan and click on the Change to this plan button, then follow the on-screen instructions.
If you're the team owner and don't plan to use Drovio anymore, you can also dissolve your team on https://app.drovio.com/account/team (see "settings" tab). Note that if you personally had an active paid subscription, you'll then have to follow steps above.
How to make sure I won't be charged anymore?
Go to https://app.drovio.com/account/billing, you'll be able to see the number of active subscriptions for you and your team in addition to what you're being charged each billing period (month or year), if you're being charged at all.
Updated on: 14/05/2025
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