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FAQ
We're trying to answer all your frequently asked questions.
How to cancel my paid subscription
The procedure differs whether you've created a team or not. I am not part of any Team on Drovio Head over
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How to get my account deleted
Drop us an email at [support@drovio.com](mailto:support@drovio.com?subject=I want to get my Drovio account removed) using the same email address that you're using to sign in Drovio. We'll let you know when we'll proceed with the removal.
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Can I get a refund ?
We unfortunately don't offer any refund, as stated in our Terms of Service. Be sure to fully try Drovio and make sure it does fit your needs before opting for a paid subscription: we have a 15 days free trial for you to experiment and when it's over, your account will automatically switch to the free plan.
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Drovio on Linux troubleshooting
A list containing common problems encountered by Linux users and the way to solve them.
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