No audio from your colleagues
Please check the I don't hear my pairing partners section of our My audio is not working, what do I do? article for general info on how to fix this issue.
If you can't hear a specific colleague and they are on macOS, make sure the App permissions for the mic are enabled on their end. You can find more about it in our Mac users: set up your permissions article.
If your colleague is a Mac user
If you can't hear a specific colleague and they are on macOS, make sure the App permissions for the mic are enabled on their end. You can find more about it in our Mac users: set up your permissions article.
Updated on: 15/07/2022
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