• My Jetbrains IDE becomes unresponsive after some time

  Are you having input issues when using JetBrains IDEs? then you want to check this article.Featured

• My session won't start and/or I see a connection timeout

  Are you having a "connection has timed out" error message? then this is what you need to check.Featured

• [Linux only] Audio issue (crackling noise/echo)

  This article troubleshoots the audio issues such as crackling noises and echo in Linux caused by the newer implementation of the PulseAudio sound server.Featured

• Forgot password? Reset it

  Steps to reset your password with Drovio.Featured

• My audio is not working, what do I do?

  This article covers different causes and troubleshooting steps for audio issues such as: no audio from your colleague, microphone not working and an audio error message.Featured

• Check & install updates

  Keeping the App up to date will help you prevent bugs and enjoy all of the App's improvements. Here is how to make sure your App is always up to date.Featured

• [MacOS only] I don't see my partner's screen (video, screen sharing issue)

  Troubleshooting for Mac users when there is a black screen or if you do not see any window open but you can hear your session partnerFeatured

• Remove a contact from your list

  Need to remove or delete a contact from Drovio? check here all the steps to do so.Featured

• Contact the Drovio team for support or feedback

  Need to contact us? Please check here the different email addresses we have at your disposal.Featured

• Report an issue to the Drovio team

  If you need to report an issue to us, this is the article for you.Featured

• Access the Help Center from the app

  Here is how to access the help center from the App.Featured

• How to find the session logs?

  Check here to know how to find your session's logs.Featured

• [Linux only] Switching from Wayland to X.org

  If you are using Wayland please check the info from this article.Featured

• How to kill the App process?

  If the App is unresponsive or freezing and closing or quitting the App is not working, try the steps from this article to end the process on Mac, Windows and Linux.Featured

• How to use Drovio's Command Line Interface

  Check here our available commands for the Drovio's Command Line Interface.Featured

• [Windows only] I can't control my Apps

  Are you a Windows user experiencing control issues with your Apps during the Drovio sessions? then this is the article for you.Featured

• How to login with email & password if you signed up with GitHub, Slack or SSO?

  Steps to login with email and password if you use GitHub, Slack or SSO to login. Password reset, merge my github account with Drovio.Featured

• [Linux only] Black screen

  Here you can find all the info you need to fix a black screen in Linux.Featured

• How to do a silent install on Windows?

  Check everything about our App's silent installation on Windows.Featured

• [MacOS only] Can't type when on a remote screen?

  If your keyboard is not working please follow this steps to fix it.Featured

• How to share feedback?

  Here you can find how to share feedback with us, report an issue or even send a feature request.Featured

• [MacOS only] My colleagues can't type on my screen?

  Are your colleagues unable to type on your MacOS when you are hosting? here we will show you how to fix it.Featured

• Mic not working

  If your microphone isn't working then the link in this article might help you fix the issueFeatured

• Audio error message

  If you are having an audio error message this article will take you to the correct place.Featured

• Email not received...

  Waiting for an email? check our email not received compilation to find a workaround.Featured

• Unable to interact with System pop ups?

  Can't click, close or interact with your system pop ups while hosting a screensharing session? then you are in the right place! here you can find a workaround for this issue.Featured

• Can’t hear the host when joining a session through Firefox?

  No audio from the host when joining a web session? if you are joining the session through Firefox an extra step might be needed to activate the mediaplay audio for the browser.Featured

• How to enable/disable full screen?

  Steps to enable and disable the full screen.Featured

• How can I record a session?

  Find here all the steps and info about recording a session with Drovio.Featured

• Try this in case of latency during a session

  Are you having lag in the audio or the video, blurriness or perhaps the cursor is moving slow, the you might be experiencing latency.Featured

• I want to share audio from my computer (system audio loopback)

  Here you can find all the info and steps to share the audio from your computer with the system audio loopback option.Featured

• How to share...

  This is the complete compilation and guide on how to share your screen, share computer audio, share a file during a session or even share feedback with Drovio.Few readers

• Supported video resolution

  For our supported audio and video resolution check this article.Few readers

• Need to modify an existing meeting?

  How to modify an existing meeting? Go the Meetings tab of your Drovio profile either by clicking on the calendar icon in the Drovio App or by entering https://app.drovio.com/account/meeting/ in your browser. To add a participants, change the meeting title, date, time, duration, time zone, recurrence and/or description select the Modify button and make sure to click the Save button after enterFew readers

• How to invite teammates from Slack to your Drovio team?

  How to invite a teammate from Slack to my Drovio team? Add the Drovio integration to your Slack workspace from this page. Once the Drovio integration has been added, sign into your Drovio profile page using the Slack button. In My Team section, next to the InviFew readers

• No audio from your colleagues

  If you can't hear your colleagues during a session this article will help.Few readers